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OPER 3304 Quality Management (Spring: 3 )


Course Description

This course focuses on quality management as a critical operations management capability. Students will explore a variety of quality programs and tools with an emphasis on the Six Sigma approach to quality analysis and process improvement in both services and goods producing operations. During the course students will have an opportunity to pursue Six Sigma Green Belt certification.


Instructor(s): Joy Field

Prerequisites: OPER1021, OPER1135

Cross listed with:

Comments:


Last Updated: 19-Oct-15