MGMT 2131 Crisis Leadership (Spring: 3 )
In crisis situations leaders need to shift priorities quickly and communicate in the face of uncertainty. Examples include a serious product defect that harms customers, unethical behavior by an employee, a natural disaster, an epidemic, an industrial accident causing environmental damage, or a major breakdown in IT security. A crisis can actually be an opportunity for a leader. In this course students will practice their own capability to respond under time pressure using online and in class simulations, and we'll examine a range of crisis scenarios both in the United States and internationally.
Instructor(s): Laura Foote
Last Updated: 13-May-15